Patient Resources

GLEEVEC® Co-Pay FAQs


What is the GLEEVEC Co-Pay Card?
Is co-pay assistance available for patients taking GLEEVEC for Philadelphia chromosome-positive (Ph+) chronic myeloid leukemia (CML) or Kit+ Gastrointestinal Stromal Tumors (GIST)?
How does GLEEVEC Co-Pay Card work?
How long does GLEEVEC Co-Pay Card run?
Do I need a prescription?
Are there any insurance restrictions?
What if I don't have insurance at all; can I still use the GLEEVEC Co-Pay Card?
Are all pharmacies participating?
I lost my card. How can I get a replacement?
How do I use GLEEVEC Co-Pay Card if I use Mail Order or online prescription program?
My card was activated, but it doesn’t work at the pharmacy. Can someone help me?
How do I get a GLEEVEC Co-Pay Card?
How can I find out about the Novartis Privacy Policy?
How can I stop receiving regular mail or e-mails from Novartis?
How do I get the Prescribing Information for GLEEVEC?
Who is Novartis Pharmaceutical Corporation?
What are the call center hours of operation?
Is there a program for patients who cannot afford GLEEVEC?
I filled my medications but forgot to present my card. How can I get reimbursed?
 

What is the GLEEVEC Co-Pay Card?

GLEEVEC Co-Pay Card was created by Novartis Pharmaceuticals Corporation to help you save money on your out of pocket costs for GLEEVEC prescriptions. The program provides GLEEVEC patients being treated MDS/MPD (Myelodysplastic/myeloproliferative diseases), ASM (Aggressive systemic mastocytosis), HES/CEL (Hypereosinophilic syndrome and/or chronic eosinophilic leukemia, DFSP (Dermatofibrosarcoma protuberans) and Ph+ ALL (Philadelphia chromosome-positive acute lymphoblastic leukemia) with co-pay assistance.

If you are starting on or currently taking GLEEVEC 400 mg, you can receive up to $25 per prescription for 12 refills. If your healthcare provider increases your dose of GLEEVEC to> 400 mg, you can receive up to $25 per prescription for an additional 12 refills. If you are already taking a higher dose of GLEEVEC >400 mg, you can receive up to $25 per prescription for 12 refills. The GLEEVEC Co-Pay Card Program expires on 03/31/2012.

Anyone on a Federal or State Government related Healthcare program which pays in whole or in part for prescription drugs is not eligible for the GLEEVEC Co-Pay Card. Examples of these programs are: Medicare, Transitional Assistance Program, Tricare, Medicaid, CHAMPUS, VA and State Maternal Programs. Please note there are several more potential programs that qualify as government programs.

We regret to inform you that patients in MA are not eligible for GLEEVEC Co-Pay Card. GLEEVEC Co-Pay Card is only available in the U.S. and Puerto Rico.

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Is co-pay assistance available for patients taking GLEEVEC for Philadelphia chromosome-positive (Ph+) chronic myeloid leukemia (CML) or Kit+ Gastrointestinal Stromal Tumors (GIST)?

Yes. The My CML Circle program provides GLEEVEC patients being treated for Ph+ CML with co-pay assistance. Go to My CML Circle website.

The My GIST Circle program provides GLEEVEC patients being treated for Kit+ GIST with co-pay assistance Go to My GIST Circle website.

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How does GLEEVEC Co-Pay Card work?

Qualified enrolled patients receive their activated card in the mail. Then when you go to the pharmacy, bring your GLEEVEC Co-Pay Card, with you along with your GLEEVEC prescription from your doctor. Present the card to the pharmacist every time you fill your Gleevec prescription. If you are starting on or currently taking GLEEVEC ≤400 mg, you can receive up to $25 per prescription for 12 refills. If your healthcare provider increases your dose of GLEEVEC to >400 mg, you can receive up to $25 per prescription for an additional 12 refills. If you are already taking a higher dose of GLEEVEC >400 mg, you can receive up to $25 per prescription for 12 refills. If you are already taking a higher dose of GLEEVEC >400 mg, you can receive up to $25 per prescription for 12 refills. The GLEEVEC Co-Pay Card Program expires on 3/31/2012.

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How long does GLEEVEC Co-Pay Card run?

Enrollment period ends on 12/31/2011. Program expires on 3/31/2012. Novartis Pharmaceuticals Corporation reserves the right to rescind, revoke or amend this program without notice.

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Do I need a prescription?

Yes, you first need a valid signed GLEEVEC prescription from your doctor. The prescription and your GLEEVEC Co-Pay Card must be presented at the pharmacy to receive the benefits of co pay assistance.

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Are there any insurance restrictions?

You may not utilize the co pay assistance part of the program if you already receive your medications through federal or state healthcare programs. Examples of these programs are: Medicare, Transitional Assistance Program, Tricare, Medicaid, CHAMPUS, VA and State Maternal

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What if I don't have insurance at all; can I still use the GLEEVEC Co-Pay Card?

Yes. You can still use the GLEEVEC Co-Pay Card even if you don't have insurance.

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Are all pharmacies participating?

All pharmacies are invited to process the GLEEVEC Co-Pay Card for GLEEVEC prescriptions. There are no network requirements.

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I lost my card. How can I get a replacement?

If you have already enrolled in GLEEVEC Co-Pay Card and lost the card, we are able to send you a replacement Card. Call 888-625-2333 to request your replacement card.

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How do I use GLEEVEC Co-Pay Card if I use Mail Order or online prescription program?

To redeem the benefits of the card, the following needs to be done:

  • Mail in your prescription for GLEEVEC, along with a copy of the GLEEVEC Co-Pay Card to the mail order pharmacy that your specific insurance covers.
  • The card discount will be applied and you will be billed for the remaining amount, if any.
  • If your mail order pharmacy does not participate, you will be reimbursed with a Patient Mail-In Reimbursement Form, which we can send to you in the mail.
  • When you receive your GLEEVEC medication from your mail order pharmacy (Caremark, for example), a receipt will be included.
  • You will need to fill out the Patient Mail-in form and send the form, the mail order pharmacy receipt and a photocopy of your GLEEVEC Co-Pay Card to OPUS Health in order to receive the reimbursement.
  • Please note that each online/mail order pharmacy will have their individual policies and procedures for the patient to follow.
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My card was activated, but it doesn’t work at the pharmacy. Can someone help me?

If your GLEEVEC Co-Pay Card does not work at your pharmacy, you can be reimbursed with a Patient Mail-In Reimbursement Form, which we can send to you in the mail when you call 888-625-2333. When you receive your GLEEVEC medication from your pharmacy, a receipt will be included. You will need to fill out the Patient Mail-in form and send the form, the pharmacy receipt and a photocopy of your GLEEVEC Co-Pay Card to OPUS Health in order to receive the reimbursement.

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How do I get a GLEEVEC Co-Pay Card?

Talk to your doctor about GLEEVEC. If you are prescribed GLEEVEC and have been diagnosed with MDS/MPD (Myelodysplastic/myeloproliferative diseases), ASM (Aggressive systemic mastocytosis), HES/CEL (Hypereosinophilic syndrome and/or chronic eosinophilic leukemia, DFSP (Dermatofibrosarcoma protuberans) or Ph+ ALL (Philadelphia chromosome-positive acute lymphoblastic leukemia), you can enroll in the GLEEVEC Co-Pay Card Program and if you qualify for a GLEEVEC Co-Pay Card, you will receive an activated card in the mail.

Anyone on a Federal or State Government related Healthcare program which pays in whole or in part for prescription drugs is not eligible for the GLEEVEC Co-Pay Card. Examples of these programs are: Medicare, Transitional Assistance Program, Tricare, Medicaid, CHAMPUS, VA and State Maternal Programs. Please note there are several more potential programs that qualify as government programs.

We regret to inform you that patients in MA are not eligible for GLEEVEC Co-Pay Card. GLEEVEC Co-Pay Card is only available in the U.S. and Puerto Rico.

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How can I find out about the Novartis Privacy Policy?

We encourage you to view our privacy policy or if you would like to receive a copy of the complete privacy policy we can send you one in the mail. Novartis may update this policy from time to time as the privacy laws and regulations continue to evolve. We encourage you to review our privacy policy online periodically.

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How can I stop receiving regular mail or e-mails from Novartis?

When you receive an email, just click on the unsubscribe link and you’ll be linked to a page where you can unsubscribe. You are free to not receive mail or e-mail from Novartis at any time. However, you should not stop taking your GLEEVEC medication without talking to your doctor.

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How do I get the Prescribing Information for GLEEVEC?

Click here to get the GLEEVEC Prescribing Information.

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Who is Novartis Pharmaceutical Corporation?

Novartis is a pharmaceutical company with a history dating back over 250 years. We have always taken pride in developing new medications that treat a wide variety of conditions. We are also proud to be a member of the TogetherRx Access Program. If you would like more information on Novartis Pharmaceuticals Corporation, you may contact them at:

One Health Plaza
East Hanover, NJ 07936-1080

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What are the call center hours of operation?

Call Center Hours of Operation

  • Monday through Friday 8 AM to 10 PM EST
  • Saturday 8 AM to 5 PM EST
  • Sunday Closed
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Is there a program for patients who cannot afford GLEEVEC?

Yes. Novartis is committed to providing access to medications available from Novartis Oncology to those patients meeting financial eligibility requirements. In addition, we provide reimbursement support resources for physicians and their patients. By calling the Novartis Reimbursement Hotline at 1-800-282-7630, providers and patients can receive assistance in resolving reimbursement issues and concerns.

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I filled my medications but forgot to present my card. How can I get reimbursed?

We are not able to reimburse you for a prescription that has already been filled. The next time you go to the pharmacy, bring your GLEEVEC Co-Pay Card with you. Present it to the pharmacist at your next refill of GLEEVEC to receive the savings.

 
 
 

SAFETY: Important Product Information

Important information
GLEEVEC is available only by prescription.

Indication

GLEEVEC® (imatinib mesylate) tablets are indicated for:
Newly diagnosed adult patients with Philadelphia chromosome–positive chronic myeloid leukemia (Ph+ CML) in the chronic phase. Patients with Ph+ CML in blast crisis (BC), accelerated phase (AP), or in the chronic phase (CP) after failure of interferon-alpha therapy Adult patients with relapsed or refractory Ph+ acute lymphoblastic leukemia (Ph+ ALL) Adult patients with myelodysplastic/myeloproliferative diseases (MDS/MPD) associated with PDGFR (platelet-derived growth factor receptor) gene rearrangements Adult patients with aggressive systemic mastocytosis (ASM) without the D816V c-KIT mutation or with unknown mutational status Adult patients with hypereosinophilic syndrome (HES) and/or chronic eosinophilic leukemia (CEL) who have the FIP1L1-PDGFRα fusion kinase and for patients with HES and/or CEL who are FIP1L1-PDGFRα fusion kinase–negative or unknown Adult patients with unresectable, recurrent, and/or metastatic dermatofibrosarcoma protuberans (DFSP) Patients with KIT (CD117)—positive gastrointestinal stromal tumors (GIST) that cannot be surgically removed, and/or have spread to other parts of the body Adult patients post-surgery who have had their GISTs completely removed

Who should NOT take GLEEVEC
Women who are or could be pregnant. Fetal harm can occur when administered to pregnant women; therefore, women should not become pregnant, as well as be advised of the potential risk to the unborn child if GLEEVEC is used during pregnancy. Women who are breast-feeding should not take GLEEVEC because of the potential for serious adverse reactions in nursing infants. Sexually active females should use adequate birth control while taking GLEEVEC.

Be sure to talk to your doctor and/or nurse about these issues before taking GLEEVEC.

Warnings and precautions
Edema (swelling) and severe fluid retention have occurred. Your doctor will weigh you regularly and manage unexpected weight gain by drug interruption and diuretics. Cytopenias (reduction or lack of certain cell elements in blood circulation) such as anemia, have occurred. Your doctor will perform complete blood counts weekly for the first month, biweekly for the second month, and periodically thereafter. In most cases, your doctor will reduce or interrupt your GLEEVEC therapy; in rare cases, your doctor may discontinue treatment. Severe congestive heart failure and left ventricle dysfunction have been reported, particularly in patients with other health issues and risk factors. Patients with heart disease or risk factors will be monitored and treated for the condition. Severe liver problems (hepatotoxicity) may occur. Your doctor will check your liver function before beginning treatment and continue to monitor liver function as needed. Bleeding may occur. Severe gastrointestinal (GI) bleeding has been reported in patients with newly diagnosed PH+ CML and KIT+ GIST. GI tumor sites may be the cause of this bleeding in KIT+ GIST. GI perforation (small holes or tears in the walls of the stomach or intestine), in some cases fatal, has been reported. In patients with certain conditions associated with high eosinophil levels (eg, HES, MDS/MPD and ASM), beginning Gleevec has been associated with cardiogenic shock/ left ventricle dysfunction Skin reactions, such as fluid filled blisters, have been reported with the use of GLEEVEC. Clinical cases of hypothyroidism have been reported in patients taking levothyroxine replacement during treatment with GLEEVEC. Your doctor should closely monitor your TSH levels. Long-term use may result in potential liver, kidney, and/or heart toxicities; immune system suppression may also result from long-term use. GLEEVEC can cause fetal harm when administered to a pregnant woman. Women should be aware of the potential harm to the fetus.

Important safety information

The following serious side effects have been reported in patients taking GLEEVEC:
Severe fluid retention, which can cause swelling around the eyes or swelling of the lower legs, lungs, and heart; fatal in rare cases Low levels of certain blood cells Heart failure/cardiogenic shock Liver problems Skin blistering Hemorrhage (abnormal bleeding) Low levels of thyroid hormone
Your doctor will check you closely for any side effects to stop more serious complications from occurring. Patients with heart disease or risk factors for heart failure should also be monitored carefully.

GLEEVEC is sometimes associated with stomach or intestinal irritation. GLEEVEC should be taken with food and a large glass of water to minimize this problem. There have been rare reports, including deaths, of stomach or intestinal perforation (a small hole or tear).

Common side effects of GLEEVEC

A majority of patients treated with GLEEVEC experience side effects at some time. Most side effects are mild to moderate in severity. Some common side effects you may experience include:
Fluid retention Muscle cramps or painAbdominal painVomitingDiarrheaHemorrhage (abnormal bleeding)NauseaFatigueRash

Some mild to moderate side effects can be managed with the help of other medicines and advice from your doctor. However, in some cases, your dose of GLEEVEC may be stopped for awhile or may be changed.


Take GLEEVEC exactly as prescribed. Do not change your dose or stop taking GLEEVEC unless you are told to do so by your doctor. If you miss a dose, take your dose as soon as possible, unless it is almost time for your next dose. In this case, your missed dose should not be taken. A double dose should not be taken to make up for any missed dose. You should take GLEEVEC with a meal and a large glass of water.


Be sure to inform your doctor if you are or think you may be pregnant. You should not breast-feed while taking GLEEVEC.


Do not take any other medications without talking to your doctor or pharmacist first, including over-the-counter medications such as Tylenol® (acetaminophen); herbal products (St. John's Wort, hypericum perforatum); Coumadin® (warfarin sodium); rifampin; erythromycin; and Dilantin® (phenytoin). Taking these with GLEEVEC may affect how they work, or affect how GLEEVEC works.


You should also tell your doctor if you are taking or plan to take iron supplements. Patients should also avoid grapefruit juice and other foods which may affect how GLEEVEC works.


Tell your doctor if you experience side effects during therapy with GLEEVEC, including fever, shortness of breath, blood in your stools, jaundice (yellowing of the skin and/or eyes), sudden weight gain, symptoms of heart failure, or if you have a history of heart disease or risk factors for heart disease.


After GLEEVEC's approval, the following adverse events have been reported in patients treated with GLEEVEC: compression of the heart due to increased fluid, GI perforation (holes in the stomach or intestine), and sudden lung failure. These events, including some fatalities, may or may not have been drug related.



Please see the full Prescribing Information.


Tylenol (acetaminophen) is a registered trademark of McNeil Consumer & Specialty Pharmaceuticals a division of McNeil PPC, Inc.
Coumadin (warfarin sodium) is a registered trademark of Bristol Myers Squibb Company.
Dilantin (phenytoin) is a registered trademark of Parke-Davis, a division of Pfizer Inc.